2019 Strategic Planning Process

The Urbana Free Library launched a strategic planning process in January 2019 to create a new, dynamic plan to guide the Library over the next three years.  The plan will set direction for the Library, outlining goals and ways to measure success. The strategic plan is a tool for communicating with the community about the Library’s priorities and will inform annual activity plans to guide day-to-day decisions. The plan will also include key metrics to show progress towards goals and how to share success.

Below is an outline of our process and ways for the community to provide input.  Please check back often as we’ll add updates and adjust our process as it unfolds.


What When

Call for Community Involvement:  Community member conduit volunteer on the Process Team and Community Ambassadors

CLICK HERE to complete the online application if you are interested in one or both of these roles.

Application in January, invited in February
Board Planning Session February Library Board Meeting
Staff Day Session February during in service day

Community Survey

Check back for a link to the online Community Survey.


Community Input:  Focus Groups, Interviews, and Community Leaders Breakfast

Check back for a link to complete the Community Survey where you can volunteer to participate in the Focus Groups.


Learning Report Published

Check back to download a copy of the Learning Report summarizing all the community data gathered during the process.

Board Retreat June TBD
Department-level Staff Meetings June/July TBD
Draft Documents Presented for Board Review September Library Board Meeting

Board Approves Plan Documents

Check back for a link to approved plan documents.

October Library Board Meeting