2019 Strategic Planning Process

The Urbana Free Library launched a strategic planning process in January 2019 to create a new, dynamic plan to guide the Library over the next three years.  The plan will set direction for the Library, outlining goals and ways to measure success. The strategic plan is a tool for communicating with the community about the Library’s priorities and will inform annual activity plans to guide day-to-day decisions. The plan will also include key metrics to show progress towards goals and how to share success.

Below is an outline of our process and ways for the community to provide input.  Please check back often as we’ll add updates and adjust our process as it unfolds.


What When

Call for Community Involvement:  Community member conduit volunteer on the Process Team and Community Ambassadors

Thank you to everyone who volunteered!

Application in January, invited in February
Board Planning Session February Library Board Meeting
Staff Day Session February during in service day
Board Planning Session March Library Board Meeting
Board Planning Session April Library Board Meeting

Community Survey

Thank you for taking the Community Survey!  We are compiling the results and will release a Learning Report in late-August.


Community Input:  Focus Groups, Interviews, and Community Leaders Breakfast

Check back for a link to complete the Community Survey where you can volunteer to participate in the Focus Groups.


Board Planning Session

May Library Board Meeting
Board Review Learning Report

August Special Board Meeting

Learning Report Published

CLICK HERE to view the Learning Report.

CLICK HERE to view the community survey raw data.

Board Retreat September Library Board meeting
Staff Retreat Sessions September
Draft Documents Presented for Board Review

October 8, 2019

Joint meeting of Library Board, Friends of the Library Board, and Foundation Board

November 12, 2019

Board Approves Plan Documents

CLICK HERE to view approved plan.

December Library Board Meeting
Staff Department Planning Sessions January - February 2020