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16. Ten-Month Post-Occupancy Evaluation

  • Most construction projects carry a one-year warranty.

  • During the first year of occupancy, keep a careful log of problems that develop and what the contractors did to correct them.

  • About ten months after the building is completed and accepted, conduct a thorough evaluation. The key people in this evaluation are your architects, your construction management firm (if you have one), your library staff, and your consultant if you want a completely independent opinion. Of all of these people, your staff members will have the best day-to-day knowledge of where problems exist.

  • If anything is not working correctly or proves to have been done wrong, it is extraordinarily important that this fact be noted and transmitted to the contractors before the warranty expires.

  • This is your final chance to have many things done at no charge. (Certain components of the building, such as the roof or some pieces of equipment, may have longer warranties, but don't take any chances.)

  • As with the punch list, insist that the corrections be made on a timely basis and to your standards. Don't let a vendor sweet-talk you into accepting something that is not quite right.

 

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