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Tax Assistance and Counseling

Volunteer Tax Assistance, Senior Services of Champaign County

This service is available in February, March, and April of each year.

Call Senior Services at (217) 328-3313 to get a complete list of help sites and times, or to arrange a home visit. Lincoln Square Village serves as one help site (schedule forthcoming).

This free service can answer most of the tax issues faced by middle- and low-income taxpayers, 60 and older. Volunteers are trained by the IRS, through a Tax Counseling for the Elderly (TCE) grant.


Tax Counseling Project, Urban League of Champaign County

This project offers free tax preparation and filing services to low-income clients during the tax season. For more information, call (217) 363-3333.


East Central Illinois Refugee Mutual Assistance Center (ECIRMAC)

Non-native speakers of English and ESL students can find translation help here.

Phone (217) 344-8455
302 S. Birch Urbana
Monday - Friday, 8:00 am to 5:00 pm


International Student and Scholar Services (ISSS), University of Illinois

Students and faculty from outside the U.S. can obtain help from ISSS, including online filing software (CINTAX).

Phone (217) 333-1303 / Email isss@uiuc.edu
400 Student Services Building, 610 E. John St., Champaign
Monday - Friday, 8:30 am - 5:00 pm

ISSS tax info is available here and in The ISSS Handbook, Chapter 13.


Internal Revenue Service (IRS), Phone Assistance

When calling, you may ask questions to help you prepare your tax return, or ask about a notice you have received.
Individuals: Toll-free, 1 (800) 829-1040
People with hearing impairments: Toll-free, 1 (800) 829-4059 (TDD)
Businesses: Toll-free, 1 (800) 829-4933
Monday - Friday, 7:00 am - 10:00 pm your local time (Alaska & Hawaii follow Pacific Time)


Internal Revenue Service (IRS), Local Office

Phone (217) 398-5210
310 W. Church St., Champaign
Walk-in service only: Monday - Friday, 8:30 am - 4:30 pm; Closed for lunch: 11:30 am - 12:15 pm


Illinois Department of Revenue (IDR)

The local IDR office closed in 2002, but phone help is available.
Individuals: Toll-free 1 (800) 732-8866 or 1 (217) 782-3336
People with hearing impairments: 1 (800) 544-5304 (TDD)
Business Hot Line: 1 (217) 524-4772
Monday - Friday, 8:00 am - 5:00 pm

You may also consult the IDR's Taxpayer Answer Center